Effective Date: October 19, 2026
Betna Solutions LLC (“Betna Solutions,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use and share information when you visit our website, request information or communicate with us.
1. Information We Collect
We may collect information you provide when requesting a quote, scheduling an appointment or contacting us, including:
Your name, phone number and email address.
Your property or service address.
Information about your roofing, renovation or exterior addition project.
Photographs, documents and other information you choose to submit.
Your communication preferences and records of your consent.
Our website and service providers may also collect technical information, such as your IP address, browser, device information, pages visited and interactions with our website.
2. How We Use Information
We use information to:
Respond to questions and quote requests.
Discuss projects and coordinate services.
Schedule appointments and send related updates.
Maintain customer communications and business records.
Request feedback about our services.
Send promotional communications when you have provided the appropriate consent.
Maintain website security, understand website usage and improve our services.
Meet applicable legal obligations.
Submitting an inquiry does not automatically enroll you in promotional text messages.
3. Text Messages and Mobile Information
When you separately opt in, Betna Solutions may send text messages about your inquiry, appointments, estimates, project updates and other communications described when you consent. Promotional messages are sent only with the appropriate separate consent.
Message frequency varies.
Message and data rates may apply.
Reply STOP to unsubscribe.
Reply HELP for assistance, or contact (346) 400-7645 or [email protected].
Consent to receive text messages is not a condition of purchasing services.
Carriers are not liable for delayed or undelivered messages.
We do not sell, rent or share mobile information with third parties or affiliates for their marketing or promotional purposes. Text messaging opt-in data and consent are not shared with third parties for their own use. Providers that deliver and support our messaging services may process this information only as needed to provide those services on our behalf.
4. How We Share Information
We may disclose information as reasonably necessary to:
Our personnel and contractors involved in your inquiry or project.
Providers supporting our website, customer records, scheduling, communications and business operations.
Authorities or other parties when required by law, or when necessary to protect legal rights, safety or security.
The restrictions on mobile information and messaging consent in Section 3 apply to these disclosures.
5. Cookies, Analytics and Advertising Technologies
Our website may use cookies and similar technologies for functionality, analytics and, where enabled, advertising measurement. These technologies may collect information about your device and website activity.
You can manage cookies through your browser settings and any privacy controls provided on our website. Disabling certain cookies may affect website functionality.
6. Financing and Third-Party Websites
Our website may link to financing providers, social platforms or other third-party services. Information you submit directly to those providers is subject to their privacy policies and terms.
Please do not submit Social Security numbers, payment card details or other sensitive financial information through our general contact forms.
7. Information Security and Retention
We use reasonable safeguards designed to protect personal information. No electronic transmission or storage system can be guaranteed completely secure.
We retain information as reasonably necessary to respond to inquiries, provide services, maintain records, resolve disputes and satisfy applicable legal requirements.
8. Your Choices and Requests
You may:
Reply STOP to unsubscribe from text messages.
Use the unsubscribe link in promotional emails.
Contact us to request access to, correction of or deletion of your personal information.
We handle requests subject to applicable law, identity verification and any information we must retain. Where applicable law provides additional privacy rights, you may contact us to exercise them.
9. Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, please contact us.
10. Policy Updates
We may update this Privacy Policy. The revised version will appear on this page with an updated effective date. We will provide additional notice where required by law.
11. Contact Us
Betna Solutions LLC
Phone: (346) 400-7645
Email: [email protected]
Mailing address: Three Sugar Creek Center, Sugar Creek Center…
Sugar Land, TX 77478
United States